AODA – Statement of Commitment to Accessibility

May 14, 2015

Direct Response Media Group is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.

Direct Response Media Group understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and as an organization, Direct Response Media Group is committed to working with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact the HR Department.

Customer Letter

Dear Valued Customers,

Direct Response Media Group has created policies and procedures to meet the required Accessibility Standards for Customer Service, Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act. 2005.

Our Accessibility policies are available for your review in a number of formats. Should you wish access to these documents, please notify:

Human Resource Department
Phone Number: (905) 465-1233
Mailing Address: 240 Wyecroft Road
Oakville, ON L6K 2G7

Thank you. We appreciate your business and look forward to seeing you again soon!

Customer Feedback Form

Thank you for visiting Direct Response Media Group! We value all of our customers and strive to meet everyone’s needs.

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